Terms and Conditions

3D hair make every effort to maintain clear descriptions and endeavour to use such "up to date" images that are representative and truly reflect the item to be purchased. 3D Hair cannot be held responsible for [a] any perception you may have in product representation and [b] the manufacturer's obligation of a right to change product specification including colour or design at any time and without notice. It is also important to note that some coloours may vary slightly from what you see on screen to the product ultimately received, depending on your monitor screen resolution and colour/display settings. We are aware that our site looks different on different PC's using different browsers and having different colour and screen resolution settings.


Prior to shipping, we reserve the right to decline, reject or similarly cancel any order or part order without notice and refund any payment in full.

All goods remain the property of 3D Hair until paid for in full.

Royal Mail and DPD will class a UK item as lost in transit 15 working days after the item was posted. International items will be classed as lost 30 days after the item was posted.

Any items that are classed as “lost in transit” will be refunded or replaced once the claim has been processed and settled with the relevant postal service used for the delivery.

Any claim for loss or shortages will require you to reply to any email or mail send to you by the postal service. Failure to comply with the postal service will result in delays or refusal of the claim.

Any claims for lost in transit must be received by 3D Hair must be reported to us within 15 days of order being placed within the UK and 30 days worldwide.

DPD claims must be reported to 3D Hair within 14 days of the order being placed.

Claims for shortages must be reported within 24 hours of you receiving the order.

Any claims must be emailed to info@3dhair.co.uk

By purchasing any items from 3D Hair you are agreeing to, and accepting these terms and conditions.

Post and Packing Charges.

UK Regular 1st class delivery £3.95

UK Express Delivery £4.95

Europe £9.95

Rest of World £19.95